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I can't set up my video -- my video isn't working

If you're experiencing problems with audio, first check that you and your student have both turned your audio controls to "on" and have the volume turned up. Usually, refreshing the page or switching to a different browser will resolve any audio problems.

If you are still experiencing issues, please reach out to a Chegg Tutors support representative on chat or submit a request here. You can submit a request using the feature in the top right corner of this page.
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