Chegg Tutors

Support Center

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I was charged for a lesson I never had

If you schedule a lesson with a tutor and miss the lesson, a penalty may be applied. If the tutor does attend the scheduled lesson, and waits 15 minutes in our live lesson space for you, then you are billed for the full duration of the scheduled lesson. Please remember to cancel any lessons you are no longer able to attend.

You can cancel an upcoming lesson from your lessons page.

You can visit your lessons page here:

To cancel, click the "Change" button for your lesson, and use the "Cancel Lesson" link at the bottom of the reschedule form.
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